Case · Medical City Plano, Texas
Less paperwork and more quality time with patients
With a growing number of patients on anticoagulation therapy, Medical City Plano needed to become more efficient and deliver better care to its patients.

Case · Medical City Plano, Texas
“The quality of patient visits has improved, because we now spend our time talking with patients instead of searching for information and doing paperwork.”
“With almost 900 active patients, it is hard to imagine our clinic without a record and dosing system like CSO. I would definitely recommend CSO to any department and clinician working with anticoagulation therapy who wants to run their clinic more efficiently and professionally.”
Kim WilliamsRN, BSN, Medical City Plano, Plano, TX, USA
Results
More than 70% more daily consultations
Since CSO/Anticoagulation was installed in 2003, the number of daily patient consultations has grown by more than 70%, and the system has made it possible to manage that growth.
CSO/Anticoagulation has ensured an efficient workflow and eliminated manual documentation and manual patient information, making it possible to schedule far more visits each day.
Planning and follow-up are now IT-based, making booking easier, faster and free of manual errors – and patients who miss an appointment can be found immediately.
Decision support and dosage recommendations provide an additional reference in patient care, and statistics and quality follow-up are used every month to monitor the quality of treatment.
About Medical City Plano
Medical City Plano is a full-service, 513-bed acute care hospital with more than 2,700 employees and over 1,466 affiliated physicians in more than 70 specialties. It was the first hospital in Dallas, Collin and Denton Counties to receive Comprehensive Stroke Center accreditation in Texas, and is the first and only Level I Trauma Center in Collin County.
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